Our Clients

Our immigration services are available to you wherever you are in NZ or the world.

We have clients throughout the Asia Pacific region, Canada, South America, the United States, France and beyond, as well as here in New Zealand. Our immigration lawyers are available New Zealand wide and we frequently visit Christchurch, Hamilton and many other centres throughout NZ. We have two permanent office locations (in Wellington and Auckland) and we are also available to you via email and Skype.

Ruby & Viliami - Visa customers

Ruby & Viliami


“Malo e lelei,

My husband, daughter and I would really like to take this time and opportunity to thank the team at Pacific legal for keeping our family together. With the aid of pacific legal we were able to get my husband here to New Zealand while on level 3 lockdown last year (2020) on a partnership work visa. Fast forward a year and a bit, we have obtained residency through partnership. This would have been such a long and stressful process if we didn’t go via Richard and his team. We will forever be grateful.”


Puddicombe Family


“Pacific Legal was able to make what seemed like a convoluted and difficult process feel quite simple and straightforward.”

“Pacific Legal has assisted my company and our family personally to successfully obtain both work visas and residence visas, allowing us to work and live in New Zealand. They were able to make what seemed like a convoluted and difficult process quite simple and straightforward.

Pacific Legal’s experience allowed them to quickly analyze and advise on all documentation, prior to submitting to Immigration New Zealand, and this ensured that everything was complete and acceptable. We are all very thankful for the successful outcome.”

– Grant Puddicombe


Ashinka & Maria


“We would not hesitate to recommend Pacific Legal. I have already referred some of my associates and we are all very thankful.”

“Maria and I were experiencing several difficulties with our visa applications.
We had to choose a reputable firm with a positive background, and it was also very important for the legal fees to be within our budget.

We had the pleasure to work with Diana Bell, who was most helpful and professional. She provided us with the best advice and guidance throughout the whole process.

Initially, it felt truly impossible for us to achieve a positive outcome for both of our visa applications, but through Pacific Legal, it all became possible.

We would like to thank the Director, Richard Small, and especially Diana Bell, and their wonderful team for their commitment and dedication. Thank you.”

– Ashinka Gomes


Tui’ile’ila Family


“My only regret was not engaging Pacific Legal sooner.”

“Pacific Legal helped my family to obtain our residence visas, after several unsuccessful appeals that were lodged with previous lawyers.

All of our previous advisers have stated how difficult our case was and told us that our applications were unlikely to succeed.

This caused a great deal of stress for all of us as we had already spent a lot of time and legal fees on previous lawyers, with no positive results. Pacific Legal was our last hope.

We were all finally granted residence in 2016. Richard Small and his team never gave up on us and we had complete faith in them. They did it!

My only regret was not engaging Pacific Legal sooner, as I believe that would have saved us 14 years of struggling and stress. I am now 28 years old and no longer living in fear and uncertainty. I can now enjoy the rest of my life in New Zealand with my family, and I am excited for the future. This was only possible with the help from Pacific Legal. Thank you so much!”


Renjith Family


“We recommend Pacific Legal because they have helped us every step of the way .”

“Thanks Pacific Legal for you awesome and professional advice.  We really appreciate the time and effort you put into everything.”

– Vajila, Renjith, George & Rose


Tongaonevai Family


“It’s been the most difficult but amazing journey that we have had with Pacific Legal.  They have done their utmost best in making sure that my little family are able to stay in New Zealand.”

“I would like to acknowledge my sincere appreciation to Richard Small and the Pacific Legal team for the hard work.  There were times when we almost gave up, but you supported us throughout the process.  You never gave up.”

– Tonga’onevai Family


Sione and Falefoa


“We would like to say our big thank you to the Pacific Legal Team for your time and effort you had put towards our case.  No words can explain how grateful we are! We are both very honored to have your team represent us.”
Sara and Pulung

Manuofetoa Family


“We would like to thank Pacific Legal for your excellent service. We were very pleased and overjoyed with the results.”

On behalf of the Manuofetoa family, we would like to thank you for your excellent service. We were very pleased with the results and overjoyed when we received the good news for my mother’s residence visa. We had very little hope in the beginning, but in the end we received the most wonderful news that we have been waiting for years. We would like to thank Richard Small and his team for your hard work and effort.”

– Fifita, Ma’ulotu & Manuofetoa Family

Richard Kuang

Richard Kuang


“Richard Small led his team, who helped me a lot. I have no hesitation in recommending Pacific Legal.”

“I am very lucky to have Pacific Legal Limited represent me when I was faced with my New Zealand residence being cancelled.

Richard Small led his team, who helped me a lot in my immigration problems.

I have no hesitation in recommending Pacific Legal Limited.”

Malou family

Malou & Family


“I would like to thank Pacific Legal for their effort and for helping me with my complicated case.”

“I want to thank you, Mr Richard Small and your staff for all the work and effort that you have done in my complicated case.”


Sara & Pulung


“Aniya and AK have at last joined their family in New Zealand, just in time for their brother’s wedding!”

“Aniya and AK are, or were, our niece and nephew, now our children. Sadly both their parents died, and we were appointed by the Indonesian court as their legal guardians. We thought INZ would have no hesitation in granting residence visas so they could join us in NZ. Instead they were declined on the grounds that INZ did not recognize the family relationship. So next we applied for student visas, but these were declined on the grounds that with all their close family living in NZ, they were an overstayer risk! The same argument applied to their visitor visa applications. So we turned to Richard Small. He gave us clear advice, started the process afresh, worked through appeals to the tribunal and the minister’s office, and eventually succeeded.

With the benefit of hindsight, we wish we had gone to Richard much earlier, immediately after the first application was declined. This would have saved us months of heartache, disruption to family life, and costs of declined visa applications, an unnecessary adoption that wasn’t recognized by INZ, travel costs back and forth to look after the children while they were stranded in Indonesia, and lost income from one of us having to give up work to make room for all the travel. We had thought following INZ’s advice would have led to the desired result, but now realize that the only person with the interests of our family at heart, was Richard Small.”

– Sara & Pulung

Colin and Shuyan

Shuyan & Colin


“We searched online for the best. Pacific Legal far exceeded our expectations. We cannot speak highly enough of their representation.”

“Needing assistance with a partnership-based visa application, we searched online for the best. What we found has far exceeded our expectations. Pacific Legal, along with Director, Richard Small, and staff stood out from all others.

An application for a work visa under section 61 was initially lodged and approved for a year, which gave us sufficient time to lodge for our residence visa application.

The communication with the Pacific Legal staff was exceptional, which has proven why they had received acclaim for their work.

In March 2017, Pacific Legal had the pleasure of notifying us of the approval of a residence visa for my wife.

My wife was extremely happy and as a newly married couple, this came as exceptionally great news. We cannot speak highly enough of the competence, communication and knowledge of Richard Small and his team at Pacific Legal.”

– Shuyan Wang & Colin Nimmo

Complaint lodged and upheld to keep qualified nurse

A Filipino client was a fully qualified nurse but working in a slightly less skilled role. She was nonetheless greatly valued by her employer. Without local registration, the case was challenging. Through careful file analysis, Pacific Legal Limited found that INZ staff had ignored evidence that she was in a genuine and stable relationship with a New Zealander. This provided an alternate pathway. As her visa has expired, a review was refused. A formal Deputy Chief Executive complaint was lodged by Pacific Legal and upheld.