New Zealand

Immigration Success Stories

Immigration success stories of individuals and families

Tongan family
Win in Tribunal gives family new life in New Zealand

After years of overstaying, Pacific Legal obtained a one day visa based on making a strong case for this Tongan family who were of victims fraud and unfairness. Penesimani and Ofa’s investment in Pacific Legal and their patience during the nearly two year appeal process has paid off. No time or cost was spared checking hundreds of pages of their file. Pacific Legal persisted where others gave up. Expert Psychological evidence and legal submissions persuaded the Immigration and Protection Tribunal of their exceptional circumstances. They and their children now have residence and will not be returned to a situation of risk on a remote island and cut off from close family here. We are especially delighted for their children. Pacific legal has a reputation second to none for Humanitarian Appeals. Penesimani and Ofa certainly agree.

Read their full story here.


“If you are doing a battle with the Immigration authorities, I recommend without reservation that you place the matter in the very capable hands of Pacific Legal to whom I owe a debt of thanks for their efficiency and kindness.”

“After struggling to confirm my immigration status here in New Zealand for a period of some 2½ years, and achieving nothing other than extreme frustration, I handed the matter over to Richard Small and his team at Pacific Legal. Almost immediately, positive progress was made, and now some 10 months after I can report with delight that the matter of Permanent Residency is successfully resolved.”

– Ana


Indian family
Skilled Migrant Residence

Manesh and his family were granted residence under the skilled migrant category in August 2013.

“We cannot thank you and your team enough for what you have achieved for us.”

“After being mislead and getting ripped off by a so called immigration agent back in 2010, we had lost all hope of being able to live in New Zealand. One of my work colleagues whose cousin was then an employee in your office heard of my troubles and recommended that I should come to your office to seek your advice. After speaking to one of your staff members, I was assured that I had come to the right place. From this point in time you and your team took us through the daunting and confusing immigration processes.

This journey was never easy for us, however we always found you guys there when we needed you most. You and your team left no stone unturned to deliver your promise that was made to us. The professionalism, commitment and determination of the entire Pacific Legal team are highly commendable. We have no hesitation in recommending Pacific Legal Limited to anyone who may be in need of immigration advice. Once again to the entire Pacific Legal team a big thank you!”

Vinaka Vakalevu and Dhanyavad



“Thank you Pacific Legal for sticking with my case”

“I came to New Zealand in 2008. Unfortunately I was let down by someone else who failed to renew my temporary visa. I approached Mr Small in October 2009 after having no visa for nearly a year.

From being unlawful Pacific Legal assisted to ensure no deportations occurred. They assisted me to seek Visitor and Student Visas and they persisted even when these were initially refused. By obtaining and checking my file they found errors others had missed.

Pacific Legal never gave up on me. They escalated complaints where others would have given up. In March 2013 Immigration New Zealand agreed to issue a visa and on 26 April 2013 I became lawful again. Now I have a partnership work visa and I am looking forward to my new life here in New Zealand.”

Thank you Pacific Legal for sticking with my case.”

– John

“Pacific Legal …. has the capacity and wide knowledge to deal with matters beyond the realm of immigration”

“Our New Zealand residency had been approved on the 27th July 2013.

I, Rataro Taorobwa, my wife Naumati Rataro, and our children Sauiti Rataro, Linita Rataro, Evodia Rataro and Baby Monique Uini Rataro, would like to give words of thanks and appreciation to Pacific Legal Limited (Immigration Lawyers) for their professional services.

Furtherance to our appreciation, we would like to specifically thank the Director, Mr Richard Small (BA LLB) and his team for dealing with our immigration status to be legally residing in New Zealand, which turned out to be successful.

Pacific Legal Limited is a company that has the capability and wide knowledge to deal with matters beyond the realm of immigration consultancy. They even advise their clientele on other matters.”

– Rataro Taorobwa


“My heart is brimming with joy and gratitude about the successful residency process”

Successful Skilled Migration Residence application

“Thank you so much for the good news. My heart is brimming with joy and gratitude about the successful residency process. I really appreciate the hard work and effort you and your staff have shown in this journey of my application. I wish all of you more success in helping other people. Again, thank you so much.”

– Successful Skilled Migrant Applicant


“He treated us not as faceless and nameless clients; but as friends and family.”

Successful Skilled Migration Residence application

“I have had the wonderful experience of working with Mr. Richard Small and his colleagues at the Pacific Legal Limited, and I am deeply grateful to him and the team for accompanying me and my family in our journey to become residents in Aotearoa New Zealand. Mr. Small is an experienced immigration lawyer with professional acumen, integrity and compassion. He has provided us with detailed information regarding the policies of Immigration New Zealand, and has helped us in preparing our papers and supporting documents. Mr. Small is sensitive to the cultural contexts of the clients, and has offered us valuable advise in fulfilling the requirements of Immigration New Zealand. He was always there with alternative suggestions and plans when we were stuck with the non-availability of some of the required documents. He and his team were not bound by the time zone. They were awake all the time to respond to our emails. Along with his professional brilliance and integrity, I would like to acknowledge his compassion and care for us as well. He treated us not as faceless and nameless clients; but as friends and family. We wholeheartedly recommend Mr. Richard Small and the Pacific Legal Limited for any immigration legal advises and assistance.”

– George, Skilled migrant, India, December 2018

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